We sat down with Richard James, Head of UK, to explore how better data drives better decisions. In partnership with Alectro, we now have clearer visibility of Scope 1–3 emissions across the group, helping us focus on the levers that matter most. The result: practical change and measurable progress, including a 10 per cent reduction in emissions per employee between 2023 and 2025.

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Q1. Why does carbon reporting matter to Langham Hall?

‍It gives us clarity. With accurate Scope 1–3 data we can see the biggest levers and prioritise actions that reduce emissions and create value.

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Q2. What has changed since partnering with Alectro?

‍We have end-to-end visibility through the Virtual Sustainability Officer platform and a simpler workflow for data collection. That has supported a 10 per cent reduction in emissions per employee between 2023 and 2025, driven by practical improvements across travel, procurement and resource use.

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Q3. Where does the data make the biggest difference day to day?

‍In decision-making. Teams can compare options with a common dataset and select the route that delivers the best outcome for the environment and the business.

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Q4. What sets Alectro apart in your view?

‍Integration and interpretation. The platform fits how we work and the team helps translate complex data into actionable insight. That combination accelerates progress.

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Q5. What is next for our ESG programme?

‍Continual improvement. We will expand data coverage, refine reporting and focus on initiatives with measurable impact. The aim is simple: keep turning insight into action.